The Overall Strategy workgroup (WG1), after weeks of discussions, debate, synthesis and general mash-up of the recommendations submitted by the work groups, recently presented a first set of Themes and Recommendations to the BSC. A hearty and lively discussion ensued!
Here is a brief look at the Themes (remembering that they are still subject to change):
Support data-driven decision making
Improve reporting tools and processes to support the use of data in decision making at both the strategic and operational levels.
Improve the user experience
Improve user experience, including the design of user interfaces, customer service, and business processes. Expand the focus to include all constituents.
Modernize the IT infrastructure
Modernize the IT infrastructure to mitigate the risk of our aging technology tool set and provide the base for offering new mission-oriented services. This includes adoption of a comprehensive and enterprise-level architecture.
Strengthen and professionalize processes, workforce, and culture
Change the administrative organization and processes to improve flexibility, efficient use of resources, and decision making.
Taken as a whole, the recommendations point toward:
- Changing the management of our IT systems to better align with the University’s priorities and support the entire University community,
- Changing our organization, culture, and governance to support better decision-making, better use of specialization, and a high-performance culture that is descriptive rather than prescriptive, and
- Changing our technologies to reduce the risk of relying on obsolete technologies that may become unsupported, better support integration, and improve technical capabilities.
Filed under: Home | Comments Off