May 6, 2009
Well, with the entire Demographics project completed, it’s time to move on to the next thing. My next project is an organizational project. At the museum, the whole front desk staffing situation has changed, simultaneously with my starting interning there. Before February 2009, the front desk was staffed by paid employees. This consisted of a few people working full-time to fill the position’s 10-evening shift, 6 days per week. The total number of employees needed to cover all of these shifts was very few, and the total number of people who worked per day was rarely over two. Now, however, this job is staffed entirely with interns and volunteers. The complications arise in scheduling and training; instead of one person working an 8 hour shift or so, now volunteers work shifts of 2-4 hours each. This means that during any given day, 5 or even more people might be working the shift. In addition, schedules are not necessarily set or regular, as volunteers may have to work around other jobs and committments. Hence the need for an organization strategy, as managing up to 30 employees is drastically different than managing 2 or 3.
Eric and I have been brainstorming about a way to streamline scheduling and communication towards and within all of the volunteers and interns. We’ve decided to start a Gmail email which will host a calendar, which will be automatically synced to Eric’s scheduling calendar, so it will be constantly updating and will reflect changes immediately. This way anyone can look at an updated schedule instead of a paper or downloaded schedule which may not be current. We also decided to create a bulletin-type board on which we will post everybody’s photo, bio, and some sort of a personal blurb; this way we can know who eachother are, as can everybody else who works in the museum, and it will facilitate communication, such as if we wanted to get a shift covered or share an idea.
The project is fun, and it is underway. I love organizing and creating systems, so this is a fun project for me. Also, I like the idea that I am making something that will be helpful in the future, even after I complete my time there.