November 10, 2009
Enter-to-win boxes: advantages and disadvantages
Posted by krp556 under Long Center for the Performing Arts | Tags: Kelsey P. |No Comments
This past week could have been extremely tedious and repetitive, but because I was able to allocate a good deal of the work to other interns in the office I was able to accomplish more large-scale things instead. Before shows and during various community events one of my tasks is to set-up and man a table to get the public interested in going to more shows. If they have a ticket to a show, I try to get them to buy one to another. If they have a multiple-ticket package, I try to get them to buy season tickets. Because The Long Center is very new, it is crucial that we work on building a committed group of patrons and performance attendees. However, this is not all said outright because most people have an immediate filter for any sales attempts. This is why we include an “enter-to-win” box on each of these promotional tables, which allow people to enter their names – along with their contact information – into a raffle for free “Long Center Presents Performance” tickets. As most people know, we only pick one winner and the rest of the contacts go into a spreadsheet of individuals to whom we can send promotional materials. Of course, The Long Center does not abuse the acquisition of these names, and sends very few things to them. But they are an especially valuable asset to an organization that is less than three years old.
The downside to these enter-to-win boxes, however, is that someone then has to manually enter all of the names, addresses, emails, and phone numbers into a database of Long Center contacts. This task is neither avoidable nor time-efficient, unfortunately – and can end up taking days at a time. This week we had about 600 raffle entries to enter because the work had been delayed for weeks due to other marketing endeavors. The other intern and I thought that we would both have to dedicate the entire week to the task. But fortunately, this happened to be a slow week in the box office and the two employees in that particular department had time to take on other departments’ work. I was able to give them about a third of the task to complete, which allowed me a good deal more time with which I was able to move forward in my 101 Dalmatians marketing project.